LECA | Terms of Service

TERMS OF USE

Website • LECA Owner App • Messaging Program • Referral Programs

Effective Date: September 15, 2026

1. ACCEPTANCE AND SCOPE

These Terms of Use ("Terms") are a binding agreement between you and Monax, LLC, a New Jersey limited liability company doing business as LECA Academy ("LECA," "we," or "us"). They govern your use of our website at lecaacademy.com (the "Website"), the LECA Owner App at app.lecaacademy.com (the "App"), and our SMS, email, and in-app messaging program (the "Messaging Program"). By using the Website or the App, or by enrolling in the Messaging Program, you accept these Terms and our Privacy Policy (lecaacademy.com/privacy), which is incorporated by reference. If you do not agree, do not use the Website, the App, or the Messaging Program.

The dog-school, boarding, training, class, and grooming services themselves are governed by the LECA Client Enrollment Agreement that you sign at enrollment (the "Enrollment Agreement"). If these Terms and the Enrollment Agreement conflict on any matter concerning those services — including vaccination, spay/neuter, assumption of risk, liability, payment, and cancellation — the Enrollment Agreement controls. The Customer Referral Program and the Professional Referral Program are governed by Section 5.

2. ELIGIBILITY

You must be at least 18 years old to use the App, enroll in the Messaging Program, or enter into these Terms. By using them, you represent that you are 18 or older and that the information you provide is accurate and current.

3. THE LECA OWNER APP

a. Access and accounts

App accounts are provisioned by LECA for clients with a dog enrolled in a LECA program. You sign in with a one-time code or link sent to the email address on your LECA account. You are responsible for keeping that email account secure and for all activity that occurs through your App account. Do not share your sign-in link or code with anyone. Tell us immediately at info@lecaacademy.com if you believe your account has been accessed without authorization.

b. What the App does

The App lets you view the training plan and workbook assigned to your dog, log the at-home training sessions you complete, see progress and session notes recorded by LECA trainers, receive notifications about your dog, and exchange messages with LECA staff.

c. Training content is guidance, not a guarantee

Training plans, workbooks, and instructions in the App are general guidance for the program assigned to your dog. Results depend on your dog, your consistency, and your environment, and we do not guarantee any particular outcome. Follow the safety instructions in each workbook (for example, practicing recall only on a leash or long line until the plan says otherwise). Stop the session and contact LECA if your dog shows aggression, pain, or distress. Nothing in the App is veterinary advice; contact your veterinarian for any health concern.

d. Your logged sessions

The sessions you log are self-reported. LECA relies on them, together with trainer observations, to decide when your dog advances in the program. You are responsible for logging accurately. LECA may adjust your dog's plan, step, or program placement at its discretion, and its training decisions are final.

e. Messaging in the App

Messages you send in the App are reviewed by LECA staff during business hours and are not monitored continuously. Do not use the App for emergencies. If your dog is in LECA's care and you have an urgent matter, call the facility at (877) 381-5322. In a medical emergency, contact your veterinarian.

f. Acceptable use

You agree not to: use the App or Website for any unlawful purpose; upload content that is abusive, threatening, defamatory, obscene, or infringes another person's rights; upload personal information about another person without their consent; attempt to access another client's account or data; probe, scan, scrape, reverse-engineer, or interfere with the App, Website, or their underlying systems; or use automated means to access them except through interfaces we provide. We may remove content and suspend or terminate access for any violation.

g. Availability and changes

The App is provided as a convenience to enrolled clients. We may add, change, or discontinue features at any time, and the App may be unavailable during maintenance or for reasons outside our control. Access ends when your dog's enrollment ends, unless we agree otherwise. Retention and deletion of your data after that point are governed by the Privacy Policy.

h. Intellectual property

The Website, the App, and all training plans, workbooks, text, images, video, and other content in them are owned by or licensed to LECA and are protected by copyright and other intellectual-property laws. While you are an enrolled client, you may use that content for the personal, non-commercial purpose of training your own dog. You may not copy, publish, distribute, sell, or create derivative works from it, or use it to provide training services to others. The content you log or upload remains yours; you grant LECA a non-exclusive, royalty-free license to store, display, and use it to provide our services and improve our programs. Suggestions and feedback you give us may be used without obligation to you.

4. MESSAGING PROGRAM

a. Informational messages

When you provide your mobile number or email address at enrollment or in the App, you agree that LECA may send you informational (non-marketing) messages about your dog and your account by SMS, email, and in-app notification — for example, session reminders, replies from LECA staff, boarding updates, vaccination expirations, and billing notices. Message frequency depends on your dog's activity. Message and data rates may apply.

b. Marketing messages

The LECA marketing messaging program is a service of Monax, LLC (dba LECA). By opting in, you agree to receive recurring automated promotional and personalized marketing text messages (SMS/MMS) and promotional emails from LECA at the number and address you provide. Text messages may be sent using an automatic telephone dialing system to the mobile number you provided when signing up or any other number you designate. Consent to receive marketing messages is not a condition of any purchase or of enrollment. Message frequency may vary. Message and data rates may apply.

c. Cancellation

To stop text messages, reply STOP, END, CANCEL, or QUIT to any message. You will receive one confirmation text, after which LECA will not send further text messages to that number unless you opt in again. Because a STOP request stops all texts, including informational messages about your dog, LECA will use email or phone for time-sensitive matters instead. To stop marketing email, use the unsubscribe link in any marketing email; transactional emails such as booking confirmations and invoices will continue. If you change or deactivate your mobile number, you are responsible for updating your LECA account.

d. Help and support

Reply HELP to any text message, email info@lecaacademy.com, or call (877) 381-5322.

e. Carriers and delivery

Not all mobile devices or handsets are supported, and messages may not be deliverable in all areas. LECA, its service providers, and the mobile carriers supporting the program are not liable for delayed or undelivered messages. LECA may change the number from which messages are sent and will notify you if it does so.

5. REFERRAL PROGRAMS

LECA operates two referral programs (each a "Program"). Participation is voluntary, and by claiming or accepting a referral reward you agree to this Section.

a. Customer Referral Program

A current LECA client in good standing (the "Referrer") who introduces LECA to a person who is new to LECA (the "Referred") earns a $50.00 store credit once the Referred enrolls and completes a minimum of one month of membership. The credit is applied to the Referrer's LECA account and may be used toward any LECA service or product, including memberships, after-school, and retail purchases. Store credit has no cash value, is not transferable, and is forfeited if the Referrer's enrollment ends before it is used.

b. Professional Referral Program

A verified pet-services professional (for example, a trainer, veterinarian, day-care operator, groomer, or dog walker) who is at least 18 years old (also a "Referrer") who introduces LECA to a person who is new to LECA earns a $100.00 payment by PayPal or Zelle once the Referred enrolls and completes a minimum of one month of membership. A Professional Referrer need not be a LECA client. LECA may require a completed IRS Form W-9 before issuing payment, and the Referrer is responsible for any taxes on referral payments.

c. Rules for both Programs

Both the Referrer and the Referred must be at least 18 years old. The Referred must be new to LECA: no prior enrollment, trial, boarding stay, or class under any name or household.
The Referred must identify the Referrer at enrollment. Referrals claimed after the Referred's first invoice is issued are not eligible. One reward is paid per Referred household, to the first Referrer identified.
Self-referrals, referrals of members of the Referrer's own household, and referrals obtained through paid advertising, coupon or deal sites, or bulk unsolicited messaging are not eligible.
LECA determines eligibility and whether a referral qualifies in its sole discretion, and may withhold or reverse a reward and remove a participant from either Program if it determines that the participant has violated these Terms, tampered with or abused a Program, or acted in a manner inconsistent with the Program's intended operation.
LECA may change the reward, the qualifying conditions, or any other aspect of a Program, or suspend or end a Program, at any time by posting the change on this page; a reward already earned under the prior terms will still be honored. Referral rewards are not a condition of, and do not alter, the Enrollment Agreement or the Services.

6. THE WEBSITE

Information on the Website — including pricing, schedules, program descriptions, and policies — is provided for general information and may change without notice; the Enrollment Agreement and your invoices govern the services you actually purchase. Bookings, forms, chat, online programs, and purchases on the Website are provided through our website platform and may be subject to that provider's additional terms. The Website may link to third-party sites that we do not control and for which we are not responsible.

7. NO WARRANTY

THE WEBSITE, THE APP, THE MESSAGING PROGRAM, AND THE REFERRAL PROGRAMS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, LECA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND DOES NOT WARRANT THAT THE WEBSITE, THE APP, OR ANY MESSAGE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR DELIVERED. THIS SECTION DOES NOT APPLY TO THE DOG-CARE AND TRAINING SERVICES THEMSELVES, WHICH ARE GOVERNED BY THE ENROLLMENT AGREEMENT.

8. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, LECA AND ITS OWNERS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, ARISING OUT OF OR RELATED TO THE WEBSITE, THE APP, THE MESSAGING PROGRAM, OR THE REFERRAL PROGRAMS, AND LECA'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THEM WILL NOT EXCEED ONE HUNDRED DOLLARS ($100). This limitation applies to the Website, the App, the Messaging Program, and the Referral Programs only; LECA's liability in connection with the dog-care and training services is governed by the Enrollment Agreement. Nothing in these Terms limits liability for gross negligence or willful misconduct, or any right you have under New Jersey law that cannot be limited by contract, including under the New Jersey Consumer Fraud Act.

9. INDEMNITY

You agree to defend, indemnify, and hold harmless LECA and its owners, employees, and agents from any third-party claim, loss, or expense, including reasonable attorneys' fees, arising from your violation of these Terms, your misuse of the Website, the App, the Messaging Program, or the Referral Programs, or content you submit through them.

10. TERMINATION

We may suspend or terminate your access to the App, the Messaging Program, or a Referral Program at any time for violation of these Terms, at the end of your dog's enrollment, or if we discontinue the service. You may stop using the App at any time and may opt out of the Messaging Program as described in Section 4. Sections 3(h), 7, 8, 9, 12, and 13 survive termination.

11. CHANGES TO THESE TERMS

We may modify these Terms from time to time. The current version will always be posted at lecaacademy.com/terms with an updated effective date, and we will give notice of material changes by email or through the App. Your continued use of the Website, the App, or the Messaging Program after a change takes effect constitutes acceptance of the revised Terms.

12. GOVERNING LAW AND VENUE

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles. Any dispute arising under or related to these Terms shall be brought exclusively in the state or federal courts located in Passaic County, New Jersey, and you consent to the personal jurisdiction of those courts. Either party may bring an eligible claim in small claims court.

13. ENTIRE AGREEMENT AND SEVERABILITY

These Terms, the Privacy Policy, and — for the services — the Enrollment Agreement constitute the entire agreement between you and LECA regarding their subject matter and supersede the Messaging Terms & Conditions dated April 19, 2021, the Customer Referral Program and Professional Referral Program Terms and Conditions dated September 27, 2023, and any prior website terms. If any provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect. LECA's failure to enforce any provision is not a waiver of it.

14. CONTACT

Monax, LLC (dba LECA Academy) • 86 Lackawanna Avenue, Suite 305 • Woodland Park, NJ 07424 • info@lecaacademy.com • (877) 381-5322