Question 1

What are your procedures for keeping the facility clean and dogs disease-free?

Accepted Answer

We avoid shared water bowls or toys, washing them after each use. Our facility is cleaned nightly by a commercial service using hospital-grade supplies.

Question 2

What do we offer for puppies?

Accepted Answer

We offer Puppy School and Puppy Socialization every Wednesday from 6PM to 8PM. Puppy School are one-hour training lesson with owners, followed by socialization. Puppy Socialization are drop-off sessions for supervised puppy socialization by our training team. Register at https://lecaacademy.com/group-classes.

Question 3

Can I stay and watch Puppy Social?

Accepted Answer

No, Puppy Socials are drop-off playdates. Just like kids, dogs need to build confidence independently, and our trainers supervise to encourage interaction and growth.

Question 4

Can I watch my dog on camera while they’re there?

Accepted Answer

No, we don’t offer real-time video feeds for customers. We use 24/7 security cameras for safety, but our dogs are supervised by staff 100% of the time and receive plenty of individual attention. If you’d like an update on your dog’s day, feel free to call us—we’d love to chat!

Question 5

Did my dog go for a walk today?

Accepted Answer

Yes, we take dogs out multiple times daily. They don’t always do their business, but we always offer the opportunity.

Question 6

Can you give my dog a bath?

Accepted Answer

We don’t offer grooming services at this time.

Question 7

What are the earliest drop-off and latest pickup times?

Accepted Answer

Monday–Friday: 7:30 AM–7:00 PM; Saturday–Sunday: 8:00 AM–6:00 PM.

Question 8

What are your procedures for keeping the facility clean and dogs disease-free?

Accepted Answer

We avoid shared water bowls or toys, washing them after each use. Our facility is cleaned nightly by a commercial service using hospital-grade supplies.

Question 9

What are the vaccination requirements?

Accepted Answer

Except for puppies, we require Bordetella, Rabies, and Distemper vaccinations for School and Boarding dogs. Our strict policy means we must turn away any dog not current on these vaccines.

Question 10

If I'm interested in boarding specifically, do I still need the assessment?

Accepted Answer

Yes. Every dog that boards with us starts with the free assessment — without exception. It's how we know your dog's temperament, triggers, routine, and what makes them feel safe. That information is what makes their first boarding stay go right instead of going sideways.

Question 11

What are the vaccination requirements?

Accepted Answer

Except for puppies, we require Bordetella, Rabies, and Distemper vaccinations for School and Boarding dogs. Our strict policy means we must turn away any dog not current on these vaccines.

Question 12

What happens to our school credits if we board our dog?

Accepted Answer

We pause school memberships during boarding, so your credits wait until you return.

Question 13

Can I watch my dog on camera while they’re there?

Accepted Answer

No, we don’t offer real-time video feeds for customers. We use 24/7 security cameras for safety, but our dogs are supervised by staff 100% of the time and receive plenty of individual attention. If you’d like an update on your dog’s day, feel free to call us—we’d love to chat!

Question 14

Is someone always in the facility?

Accepted Answer

Yes, 24/7. We have staff that are on site 24/7, regardless of day of week, holidays, or the weather. We train our boarding staff to the same standards as our day staff to ensure they are familiar and effective with each dog.

Question 15

What’s the deal with food during boarding?

Accepted Answer

Boarding includes Blue Buffalo premium food (beef or fish, kibble or wet). If you have specific instructions or prefer your own food, we’ll use it at no extra charge.

Question 16

How often are dogs walked during boarding?

Accepted Answer

From 8:00 AM to 6:00 PM, dogs follow the School schedule with regular walks, play, and training. From 6:00 PM to 8:00 AM, they’re walked as needed—at least three times in our yard—and enjoy agility room play to ensure a restful night

Question 17

Do you administer medication?

Accepted Answer

No injections, but we can administer topical creams or pills with clear instructions.

Question 18

Can I call to check on my dog?

Accepted Answer

Yes, call between 8:00 AM and 7:00 PM for updates. Night calls can disrupt the dogs, so we avoid them.

Question 19

What is School?

Accepted Answer

School is our unique program designed specifically for dogs, blending socialization and training. Dogs rotate between socialization, training, enrichment, playtime, and walks. Enrollment includes progress reports, homework, one-on-one consultations with our trainers, and access to group classes.

Question 20

I’m interested in School. What do I do next?

Accepted Answer

Visit our website at https://lecaacademy.com/visit to schedule a free consultation and facility tour. We require a meeting with your dog before approving enrollment to ensure our program and facility are a good fit.

Question 21

What are the vaccination requirements?

Accepted Answer

Except for puppies, we require Bordetella, Rabies, and Distemper vaccinations for School and Boarding dogs. Our strict policy means we must turn away any dog not current on these vaccines.

Question 22

How do you create playgroups?

Accepted Answer

We form playgroups based on each dog’s play style and temperament. We have one group for active players and another for more timid dogs. If needed, we create additional groups to prevent overcrowding. We cap groups at 25 dogs—typically 15-20—and they’re always supervised by a trainer.

Question 23

What if my dog isn’t ready to be socialized?

Accepted Answer

They’ll stay in our training rooms between sessions with our training team. Our primary goal during this time is to build your dog’s confidence and social skills, preparing them to join a playgroup, even if just passively.

Question 24

How does School Membership work, and what does it include?

Accepted Answer

After an initial trial, School enrollment becomes a monthly membership with options of 3, 4, or 5 days per week, plus a self-paced option for long-term students. Memberships include progress reports, homework, one-on-one trainer consultations, group classes, and agility room access. Memberships can start any day—no need to wait until the 1st. For example, 3x/week includes 13 sessions, and 4x/week includes 18. You can use these credits flexibly throughout the month (e.g., twice one week, four times the next), though dogs thrive on consistency. We pause memberships for absences of one week or more, so you never lose sessions.

Question 25

Do you offer any promotions?

Accepted Answer

Yes, we currently offer an initial 5-visit package, The Jump Start, for $200, including at least one in-depth one-on-one training session with our trainers at our facility.

Question 26

What is After School?

Accepted Answer

f your dog stays over 4 hours, we shift from training to enrichment and playtime, rotating them between socialization and play. After School costs $15 for the whole day—whether it’s an extra hour or five. We understand life happens, so we don’t charge this fee until after the 5th hour.

Question 27

Can I watch my dog on camera while they’re there?

Accepted Answer

No, we don’t offer real-time video feeds for customers. We use 24/7 security cameras for safety, but our dogs are supervised by staff 100% of the time and receive plenty of individual attention. If you’d like an update on your dog’s day, feel free to call us—we’d love to chat!

Question 28

Can I bring my dog’s food? Will you feed them breakfast or dinner?

Accepted Answer

No, we don’t have facilities or processes to store or feed meals safely. However, your dog will get plenty of treats and water throughout the day. If your dog has allergies or you prefer us to use your treats, we’re happy to accommodate.

Question 29

My dog came home and drank a lot of water. Did you give them water while they were there?

Accepted Answer

Yes, we offer water to every dog multiple times throughout the day.

Question 30

What happens to our credits if we go on vacation?

Accepted Answer

We pause memberships for absences of one week or more, so your credits wait until you return.

Question 31

What happens to my credits if my dog is sick?

Accepted Answer

You can make up missed sessions on another day or week. For longer illnesses, we’ll pause your membership until your dog is ready to return.

Question 32

Did my dog go for a walk today?

Accepted Answer

Yes, we take dogs out multiple times daily. They don’t always do their business, but we always offer the opportunity.

Question 33

Why is my dog wet or dirty?

Accepted Answer

It could be weather, yard play, or just dogs being dogs—slobber happens! We try to keep them clean, but our program includes outdoor walks, playtime, and socialization.

Question 34

Can you give my dog a bath?

Accepted Answer

We don’t offer grooming services at this time.

Question 35

Who did my dog socialize with today?

Accepted Answer

Other dogs and our staff! We ensure dogs interact with multiple people and group them by play style. For confidence-building, we may create small groups with neutral dogs to boost tolerance.

Question 36

What are the earliest drop-off and latest pickup times?

Accepted Answer

Monday–Friday: 7:30 AM–7:00 PM; Saturday–Sunday: 8:00 AM–6:00 PM.

Question 37

My dog is sick. What happened, and what now?

Accepted Answer

We strive to keep our facility clean and disease-free, but like human schools, illnesses can spread. If your dog seems sick, visit your vet and call us with a diagnosis.

Question 38

What are your procedures for keeping the facility clean and dogs disease-free?

Accepted Answer

We avoid shared water bowls or toys, washing them after each use. Our facility is cleaned nightly by a commercial service using hospital-grade supplies.

Question 39

Are there limitations on using credits?

Accepted Answer

No, beyond availability. Use them any day—including holidays—as long as we have space. Credits don’t expire and can be used together or spread out.

Question 40

Are adult group classes included in the school membership?

Accepted Answer

Yes — LECA 101, 102, 103, Leash Manners & Reactivity, and AKC CGC Prep are all included in the school membership. Puppy Socialization ($15/session) and Puppy School ($200/4-week course) are available to any puppy owner — no membership required. Workshops (Pet CPR & First Aid, Junior Trainers) are open to everyone.

Question 41

Do I have to bring my dog to the assessment?

Accepted Answer

Yes — and that's the point. We need to meet your dog, not just hear about them. Bring them on leash and let us take it from there. The assessment is as much for your dog's benefit as yours.

Question 42

My dog is reactive, anxious, or not good with other dogs. Should I still come in?

Accepted Answer

Absolutely — these are exactly the dogs LECA is built for. The assessment is how we figure out the right approach before day one, not a test your dog can pass or fail. Bring them as they are.

Question 43

Why does LECA require an assessment before day one?

Accepted Answer

Because a dog's first day sets the tone for everything that follows. We need to know your dog's temperament, triggers, and routine before we place them in a group or pair them with a handler. The assessment is how we get that right — for your dog and for every other dog already in our care. It also gives you a chance to meet the team, tour the facility, and leave with a plan before committing to anything.

Question 44

What should I bring?

Accepted Answer

Your dog on leash, their favorite treats if they're food-motivated, and any context that's helpful — behavioral history, what you've tried before, what's working and what isn't. The more we know going in, the more useful the assessment.

Question 45

How long does it take?

Accepted Answer

Plan for 30–45 minutes. It's a conversation, a dog meeting, and a facility walkthrough — not a formal evaluation. It goes by quickly.

Question 46

Where are you located and where do I park?

Accepted Answer

We're at 86 Lackawanna Ave, Suite 305, Woodland Park, NJ 07424. There's free parking in the lot outside the building. If you have any trouble finding us, call us at 877.381.LECA (5322) and we'll talk you in.

Question 47

My puppy isn't fully vaccinated yet. Is the Socialization class safe?

Accepted Answer

Yes. We sanitize the playroom with professional-grade disinfectant before every Puppy Socialization session specifically because we know many puppies are not yet fully vaccinated. The socialization window is too critical to miss — so we built the safety protocol around that reality. If your puppy has had at least their first set of shots, reach out and we'll walk you through what's required.

Question 48

Can I do both Puppy Socialization and Puppy School on the same Wednesday?

Accepted Answer

Yes. Puppy School runs 6–7 PM and Socialization runs 6–8 PM, so many families come for Puppy School first, then stay for Socialization. It makes for a very productive Wednesday — and a very tired puppy.

Question 49

Which adult class is right for my dog?

Accepted Answer

If you're new to training or this is your first dog, start with LECA 101. If your dog has some foundation but you're dealing with a specific challenge — pulling, lunging, reactivity — Leash Manners & Reactivity is often the faster path. Not sure? Schedule a free consultation and your trainer will tell you exactly where to start.

Question 50

Are adult group classes included in the school membership?

Accepted Answer

Yes — LECA 101, 102, 103, Leash Manners & Reactivity, and AKC CGC Prep are all included in the school membership. Puppy Socialization ($15/session) and Puppy School ($200/4-week course) are available to any puppy owner — no membership required. Workshops (Pet CPR & First Aid, Junior Trainers) are open to everyone.

Question 51

Do I need to complete LECA 101 before taking 102 or 103?

Accepted Answer

We recommend the progression — 101 → 102 → 103 — for best results. But if your dog already has solid foundational skills, your trainer may recommend starting at 102 or a specialty class. We'll assess your dog during your consultation and guide you to the right starting point.

Question 52

What if my dog is reactive or aggressive toward other dogs?

Accepted Answer

Reactive dogs are welcome — and LECA 103 and Leash Manners & Reactivity are specifically designed for them. We'll assess your dog first to confirm the class environment is appropriate and to structure the experience accordingly. Our trainers are experienced with reactivity and will support your dog throughout.

Question 53

Can I take a group class without being a member?

Accepted Answer

Yes, anyone can join our group classes without a membership. Register at https://lecaacademy.com/group-classes.

FREQUENTLY ASKED QUESTIONS

What are your procedures for keeping the facility clean and dogs disease-free?

What do we offer for puppies?

Can I stay and watch Puppy Social?

Can I watch my dog on camera while they’re there?

Did my dog go for a walk today?

Can you give my dog a bath?

What are the earliest drop-off and latest pickup times?

What are your procedures for keeping the facility clean and dogs disease-free?

What are the vaccination requirements?

If I'm interested in boarding specifically, do I still need the assessment?

What are the vaccination requirements?

What happens to our school credits if we board our dog?

Can I watch my dog on camera while they’re there?

Is someone always in the facility?

What’s the deal with food during boarding?

How often are dogs walked during boarding?

Do you administer medication?

Can I call to check on my dog?

What is School?

I’m interested in School. What do I do next?

What are the vaccination requirements?

How do you create playgroups?

What if my dog isn’t ready to be socialized?

How does School Membership work, and what does it include?

Do you offer any promotions?

What is After School?

Can I watch my dog on camera while they’re there?

Can I bring my dog’s food? Will you feed them breakfast or dinner?

My dog came home and drank a lot of water. Did you give them water while they were there?

What happens to our credits if we go on vacation?

What happens to my credits if my dog is sick?

Did my dog go for a walk today?

Why is my dog wet or dirty?

Can you give my dog a bath?

Who did my dog socialize with today?

What are the earliest drop-off and latest pickup times?

My dog is sick. What happened, and what now?

What are your procedures for keeping the facility clean and dogs disease-free?

Are there limitations on using credits?

Are adult group classes included in the school membership?

Do I have to bring my dog to the assessment?

My dog is reactive, anxious, or not good with other dogs. Should I still come in?

Why does LECA require an assessment before day one?

What should I bring?

How long does it take?

Where are you located and where do I park?

My puppy isn't fully vaccinated yet. Is the Socialization class safe?

Can I do both Puppy Socialization and Puppy School on the same Wednesday?

Which adult class is right for my dog?

Are adult group classes included in the school membership?

Do I need to complete LECA 101 before taking 102 or 103?

What if my dog is reactive or aggressive toward other dogs?

Can I take a group class without being a member?